01 Contact Us
Your Concern
"We don't even know where to start."
Our Promise to You
You don't have to. One conversation is all it takes to get a clear picture of what your move looks like, what it costs, and what happens next. No pressure, no commitment, no guesswork.
What Happens
An experienced Account Manager reaches out by phone, Zoom, or onsite visit to understand your needs, explain our services, and outline exactly what your move will look like. Our evaluation and proposal are always free.
02
Meet & Greet
Your Concern
"We've been burned by vague proposals before."
Our Promise
Ours are thorough. We walk your space, document what matters, and build your plan so every detail is tracked and accountable before we ever touch a single item.
What Happens
Your Account Manager conducts a full walkthrough, assesses scope, and builds your move plan inside our proprietary BrassTacks CRM. Everything is logged, measured, and assigned.
03
Schedule & Plan
Your Concern
"Our employees have no idea what to do and we don't have time to train them."
Our Promise
We handle that. Your team will know exactly what to pack, how to label it, and what to expect on move day without you playing middleman.
What Happens
Your dedicated Project Manager works directly with your team before move day. You choose how: an in-person pack meeting or our animated Remote Access Pack Meeting video your staff can watch on their own time. Either way, everyone is ready.
04 Purge & Dispose
Your Concern
"We have years of stuff we don't know what to do with."
Our Promise to You
Don't pay to move what you don't need. We help you sort it, shred it, and certify the destruction of anything sensitive. You start fresh in your new space without dragging the old one with you.
What Happens
Before the trucks arrive, we place security bins for confidential documents, general bins for trash, and arrange certified eWaste collection and destruction. Everything goes to the right place, legally and responsibly, with documentation to prove it.
05
Furniture Solutions
Your Concern
"We don't know what's staying, what's going, or who handles the furniture."
Our Promise
We do. One crew. Full accountability. You tell us what the new space needs to look like and we make it happen, from the last day in the old building to the first morning in the new one.
What Happens
Our W2-employed, trained furniture installation teams handle everything. Uninstall, reconfigure, and reinstall all major furniture systems. They arrive with the right tools, maintain a clean worksite, and carry full Workers' Compensation coverage. No subs. No surprises.
06
Move Night
Your Concern
"We can't afford any downtime."
Our Promise
We move at night and on weekends. Your team leaves Friday. They walk in Monday and everything is where it belongs. Downtime is not part of our vocabulary.
What Happens
Our screened, background-checked crew arrives on time and handles every bit of the heavy lifting. Your Project Manager is on-site the entire night. If anything comes up, it gets handled before you ever know about it.
07 Final Clean
Your Concern
"Our landlord is going to hit us with charges when we leave."
Our Promise to You
Not if we handle the clean-out first. We know exactly what lease-compliant departure looks like and we deliver it. You leave on good terms, avoid disputes, and protect your deposit.
What Happens
Our post-move final clean covers everything your lease requires. Plenum clearance, drywall repair, floor-to-ceiling cleaning, and any other departure obligations in your agreement. White glove. No exceptions.
08 Liquidation & Decommission
Your Concern
"We have furniture and equipment left over and no idea what to do with it."
Our Promise to You
It's handled. In many cases the recovery from what we sell or donate offsets part of your move cost. Either way, you don't carry it. We do.
What Happens
We assess your remaining assets, sell what has value, donate what can be reused, and responsibly dispose of the rest. Maximum recovery, minimum waste, and a clean space for your landlord, all without you lifting a finger.
Need some move advice?
We're here to help you! No pressure.
Our Account Managers are standing by to walk your space, assess your scope, and give you a clear picture of exactly what your move will look like. Always free. Always honest.